Uploading your site using a general FTP program (not recommended for Frontpage Webs)
||Get a FTP program.
||Where prompted for your >Host Name=, type Ednet.ns.ca
||Type in your userid and password where prompted
||Upon successful connection to the server, you will see four folders
||Ignore /bin, /lib, and /etc. Open the directory that is similar to your username
||Select the files from your LOCAL computer that you wish to send to the web
||Click on the directional button to send them to the web server, and your site will be updated
Uploading Your Site Using FrontPage 98 / 2000
||Select >publish= from the FrontPage menu.
||Where it states, >Specify the location to publish your web to:=, type YOUR web site address
||Type in your userid and password where prompted
||Your site will be updated
Working on your site LIVE using FrontPage 98/2000
|| Select file > open web
||Type in your Web site address (eg: http://mysite.ednet.ns.ca)
||When prompted, type in your user id and password, and OK when prompted
||Your site will load, live on the server, into your workspace.
||Make changes as required, and 'save'.
Your changes are being made to the live web, and are evident to users as soon as you save.
USERID and/or Password forgotten
Q: I've forgotten my password? What do I do?
A: Contact the EDnet Webmaster with your information. Once your name and
account are verified the Webmaster can re-set your password.
Changing your FTP account password
Q: Do I have to change my password?
A: Yes, if you use a manual FTP program to upload your files (eg: WsFTP, CuteFTP, ...)
Passwords now expire automatically every 60 days.
Passwords can be changed Online
Changing your Frontpage password
Q: Can I change my FrontPage password?
A: Yes. If you have a FrontPage, web, follow the directions for "Working on your site LIVE using FrontPage 98/2000". When you have successfully logged
into your site, select > Tools > Security > Change Password. Follow the directions, and the password will be changed. The next time you log into your site you will need the new password.
Files not showing up
Q: We sent our files to our Web site account, but when we go to my URL all we
see is an empty directory. What happened?
A: You may have forgotten to put the files into the directory that is named for
your school or organization. If they are not in there they are not public and
nobody will be able to see them.
Go back into your ftp program and move the files into the proper folder. That
should solve the problem.
Web site not showing up
Q: When we go to our URL all we see is a directory list and some folders. How can I make my 'main' page load automatically?
A: Rename your 'main' page to index.htm or index.html. Almost all web servers are set up to load this page by default.
If the server cannot locate one of these files, the screen will only display a list of your files and folders.
Links and Images Broken
Q: Some of the links are broken and some of the images aren't loading. What's wrong?
A: There are two possibilities:
- All Ednet web sites are running on a Unix server. Unix is case sensitive. If
your file names inside your anchor tags and your actual file names don't
match exactly, the file will not load.
For example: <a href="myfile.HTML">My File</a> will not open the file
named "myfile.html" - the anchor reference has capital letters for the
extension, and the actual file name does not. They need to match exactly.
As a general rule, if you keep all your filenames to lowercase you will
experience fewer difficulties.
- If you are working in a Mac environment, your files may have been given
names that have spaces in them. This is especially common if you're
using programs like Adobe Pagemill or Adobe Sitemill. Make sure your
filenames have no spaces in them, and that they have proper .htm or .html
And, as in the above example, if you keep all your filenames to lowercase you will experience fewer difficulties.
How are accounts established?
Q: How are accounts established?
A: Requests are processed in the following manner:
- requests are read and verified against the master database (eg: to ensure it is not a duplicate request)
- a copy of the request is forwarded to the main administrative contact (as listed in the Directory of Schools in NS) for the school, seeking verification & approval for the request.
- once a site request has been approved and received by the WebTeam:
- URL is established
- account is established
- FrontPage extensions are installed
- contact & account information are recorded in master database
- e-mail containing the account information is forwarded to the original requestor (with a copy to the main administrative contact for the school)
How long does it take to set up a new account?
Q: How long does it take to set up a new account?
A: The amount of time it takes to set up accounts varies.
We try very hard to process them quickly. However, circumstances sometimes require us to be completely focused on our core responsibilities for the Department.
Before you contact us requesting a status update on your request please verify with your chief school administrator that:
- they have received our request for verification & approval
- they have responded positively to that request by return e-mail
If these steps have been taken, and it has been more than 8 working days since then,
please contact the WebTeam to request status info on EDnet account request for an update on the status of your request.
How do I read my email from my guest account?
Q: How do I read my email from my guest account?
A: To read your e-mail you need to set up an e-mail client (like Eudora, Outlook, Mozilla or Netscape Mail) to "POP" your mail off of the EDnet server.
You will require the following information:
----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
- your EDnet account username & password
- incoming mail (SMTP) server: ednet.ns.ca
- outgoing mail (SMTP) server: the ISP you use to connect to the Web (eg: ns.sympatico.ca ; eastlink.ca ; ednet.ns.ca ....).You may wish to contact your Internet Service Provider to confirm this information.
- mail server user name: use your EDnet account username